Frequently Asked Questions
What payment options do you accept? We are in network with BCBS MA, Mass General Brigham, Aetna ,Cigna and Harvard Pilgrim. For out of network and private pay options we can provide you with a superbill to submit to insurance for potential reimbursement. . We accept cash, check, FSA/HSA , credit/debit or venmo. We require payment at the time of service for out of network or private pay clients
What are my options if you don't accept my insurance. A superbill can be provided on request if you would like to attempt to submit for potential out of network reimbursement. It is the responsibility of the family to determine if insurance carrier covers out of network benefits. It is also the family's responsibility to submit all required paperwork directly to their insurance carrier if seeking out of network reimbursement. Those seeking wellness services such as developmental screens or infant massage are private pay only as these services are not reimbursable by insurance in any form. Since we cannot apply a diagnosis code to a wellness check insurance companies are unable to cover this service. Payment is due at the time of each visit.
What is a good fath estimate? You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. We will be happy to provide you with your estimate upon scheduling.
Does my child need a diagnosis or a referral to see you? If you will be using insurance benefits for services we need a physican referral sent to us prior to evaluation. A referral is not needed from a physician if using the out of network or private pay approach. Massachusetts is a direct access state and anyone can see a physical therapist. *Please check with your insurance company to see if a referral is needed to get reimbursed for out-of-network services.
What should I expect for my first visit? Prior to my first visit after we have spoken on the phone, I will send a welcome email with information on completing intake form, etc. I will also invite you to create an account in our patient portal. The initial evaluation will include observations, hands-on assessment, and interview questions. We will come up with a plan of care together in order to progress toward reaching your goals for your child. If we are using in network insurance benefits I will need a prescription from the physician prior to the evaluation.
What age group do you service? We provide therapy for children birth to 6 with some exceptions being made on a case-by-case basis.
Where do visits take place? Visits can take place in the home, daycare or other family member's home. We come to you!
Where do visits take place? Visits will take place in our clinic located at 462 Boston St, Suite 1-1, Topsfield.
What happens during an intensive? ●All intensives will include Dynamic Movement Intervention (DMI) exercises and other appropriate interventions. We will begin with an online and phone call-based consultation where we will review your child’s medical history, goals for the intensive, and talk about any questions you may have. At the end of the intensive, you will also receive 3-5 appropriate exercises for you to continue to work on with your child. These exercises can be video recorded or written down for your reference. ●Since the intensives are several days long the first day will be used as an assessment day where I assess skills, functional limitations, and strength deficits. ●In the following days we will be completing a series of DMI exercises along with other modalities/tools to help achieve goals that were initially discussed ●The last day will be a review of the Home Exercise Program